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City of Cypress - Development Services Program Plan
Development Services Program Plan - 1998

Work on this assignment involved a customer service based review of the Community Development and Public Works Departments Development Services Program. The work entailed interviews with City Council, City Management Police Fire Authority and other departmental leadership as well as community leaders, Chamber of Commerce, Developers and business owners. Through a strategic planning process several key result areas were identified to enhance the current program, which was already functioning well. Issues identified included enhancing building permit processing and plan checking operations, public information outreach, developing administrative sport for the program and improvements to relationships with the Fire Authority.

A DSPP business plan document was prepared and presented to the City Council for their concurrence and acceptance.


"The efforts the Bucknam & Associates team has put forth in developing and expanding the City’s GIS capabilities have been a tremendous benefit throughout the City."

Mark Lewis, Director